Good to know

Questions, answered.

Helpful information about rides, safety, pricing, and service areas.

Who can use M1S?+

Active duty service members, veterans, military families, and friends can use M1S, subject to account eligibility and verification.

How are drivers verified?+

Drivers complete identity and eligibility verification and background checks before providing rides.

Can M1S take me on base?+

M1S supports on-base and off-base rides where local service and installation access requirements allow. Check route availability for your location.

Is priority dispatch available around the clock?+

M1S provides 24/7 priority dispatch. Ride availability may vary by location and time.

How does pricing work?+

M1S shows pricing before you confirm your ride. There is no surge pricing during deployments or military events.

Can I share my trip?+

M1S supports real-time ride tracking and trip-status sharing so family and friends can follow along.

Still have a question? Our team can help.